Queue Management System for Dhamanaveshi

Project Overview

Astech Maldives is proud to have partnered with the Ministry of Health to deliver an advanced Queue Management System for Dhamanaveshi in Male, Maldives. This initiative, driven by the Ministry's commitment to enhancing healthcare services, aims to minimize patient waiting times and improve the overall efficiency of patient flow management.

Astech Maldives is honored to have been part of this project and looks forward to continuing to provide innovative solutions to meet the evolving needs of healthcare providers in the Maldives. With the Queuebee Queue Management Solution, Dhamanaveshi is equipped to deliver top-notch healthcare services efficiently and effectively.

This project underscores Astech Maldives' commitment to enhancing healthcare delivery through advanced technological solutions, ensuring a better experience for patients and healthcare providers alike.

Our Solution

Astech Maldives supplied and installed the Queuebee Queue Management Solution at Dhamanaveshi. This state-of-the-art system includes options for patients to take tokens from their mobile devices and view waiting times via both mobile and website platforms. Additionally, it features a customer feedback solution and an API for seamless website integration.

Key Features

Mobile Token System: Patients can take their queue tokens directly from their mobile devices, enhancing convenience and reducing physical queue lines.
Real-Time Waiting Information: Patients can view their waiting times and queue status in real-time through mobile devices and the Dhamanaveshi website.
Customer Feedback Solution: Integrated feedback system allows patients to provide feedback on the service received, helping to continuously improve service quality.
API Integration: The system includes an API for website integration, providing a seamless user experience for patients accessing queue information online.

Benefits

Reduced Waiting Times: By enabling mobile token issuance and real-time waiting information, the system significantly reduces physical waiting times for patients.
Enhanced Patient Experience: The convenience of mobile and online access to queue information improves overall patient satisfaction.
Increased Efficiency: Real-time data on queue status helps staff manage patient flow more effectively, optimizing resource utilization.
Continuous Improvement: The customer feedback feature provides valuable insights for improving healthcare services at Dhamanaveshi.