Queuebee Installation at IGMH (Indira Gandhi Memorial Hospital)

Project Overview

Astech Maldives was tasked with providing a Queue Management System for Indira Gandhi Memorial Hospital (IGMH) aimed at reducing customer wait times at the Outpatient Department (OPD) while ensuring long-term support for the system. Recognizing the importance of efficient queuing and sustainable solutions, IGMH entrusted Astech with this critical project.

Astech Maldives is proud to have been selected as the contractor for this project. By implementing the QueueBee Queue Management Solution, Astech has helped IGMH improve patient experience, optimize operational efficiency, and ensure long-term support for their queuing needs. As a trusted partner, Astech remains committed to delivering innovative solutions that exceed our clients' expectations and contribute to their continued success.

Our Solution

Astech Maldives supplied and installed the QueueBee Queue Management Solution at IGMH. QueueBee, renowned for its reliability and user-friendly interface, was seamlessly integrated to address IGMH's specific requirements. The system was designed to minimize customer waiting times at the OPD while providing robust long-term support to meet IGMH's evolving needs.

Key Features

Minimized Waiting Times: QueueBee's efficient queuing algorithms and user-friendly interface minimize customer waiting times at the OPD, enhancing patient satisfaction and optimizing resource utilization.
Long-Term Support: Astech ensured that the QueueBee system is equipped with long-term support, enabling IGMH to rely on the solution for years to come with ongoing updates and maintenance.
Customized Configuration: QueueBee's flexible configuration options allow for customization to suit IGMH's specific queuing requirements, ensuring optimal performance and adaptability.
Real-Time Monitoring: The system provides real-time monitoring of queue status, enabling staff to manage patient flow effectively and make informed decisions to improve service delivery.
Seamless Integration: QueueBee seamlessly integrates with IGMH's existing infrastructure, ensuring a smooth implementation process and minimal disruption to daily operations.

Benefits

Improved Patient Experience: QueueBee's efficient queuing system reduces customer wait times at the OPD, leading to improved patient experience and satisfaction.
Sustainable Solution: Astech's commitment to providing long-term support ensures that IGMH can rely on the QueueBee system for years to come, minimizing the need for frequent upgrades or replacements.
Enhanced Operational Efficiency: Real-time monitoring and customizable configuration options optimize operational efficiency at IGMH, enabling staff to allocate resources effectively and streamline workflow.
Reliable Support: Astech's ongoing support and maintenance ensure that the QueueBee system operates smoothly, providing IGMH with peace of mind and reliable performance.